* It is the buyer's responsibility to provide an accurate shipping address, and we cannot be held liable for issues pertaining to delivery.
* Our current processing time is 5-7 business days, so please keep this in mind when placing your order.
* Once we have shipped your order, you will receive a confirmation email with tracking information. Please refer to your tracking number for your order's location.
* We cannot be held responsible for paying customs fees. Please refer to your country's laws regarding fees and claiming your package.
* Due to sanitary reasons and the nature of these products, all sales are final. However, we are always available to help and resolve any issues you may have!
* If your item arrives damaged in any way, please contact us within 7 days so we can replace it or issue a refund. Please include photos of the damaged product for reference.
* No credit card information is ever available to us; all transactions are made directly through PayPal or Square. We promise to keep any information given to us confidential, and to never use your name or address for anything other than business purposes.
* All products are handmade in small batches, so slight variations may occur. This does not however alter the performance of any product.
* We strive to present our products as accurately as possible, but colors may vary slightly, depending on your monitor or phone screen.
* Always be mindful of any allergies/skin sensitivities before trying a new cosmetic product, and perform an allergy test when in doubt.
* If any irritation occurs, please discontinue use immediately and contact your physician.
* Coven Cosmetics cannot be held liable for any adverse reaction you may have while using our products.
* These statements have not been evaluated by the FDA. Our products are merely an alternative for natural skincare, and are not intended to cure, treat, or prevent any ailment or disease.
* Please do not introduce water into any formula where it is not already present, as it will compromise the preservative system.
As always, thank you for all your support!